Privacy Policy

We collect information you give us directly, including:

• Name, email address and phone number, when you contact us or place an order.
• Shipping and billing address, when you check out.
• Order history and communication with our support team.
• Email address, if you sign up for our newsletter.

We do not knowingly collect information from anyone under the age of 18 without parental consent.

This site currently uses only strictly necessary cookies: one to keep your cart contents between visits, and one to keep you signed in to your account. We do not currently run any analytics or advertising tracking (such as Google Analytics or Meta Pixel) on this site. If that changes in the future, we will update this policy and, where required by law, ask for your consent first.

• To process, fulfil and ship your orders.
• To respond to enquiries sent through our contact form.
• To send order updates (confirmation, dispatch, delivery).
• To send marketing emails, only if you've opted in via our newsletter sign-up.
• To detect and prevent fraud, and to comply with legal obligations.

We share personal information only with the third parties needed to run this store:

• Shopify — our e-commerce platform, which hosts our product catalogue, cart and checkout.
• Razorpay — our payment gateway, which processes payment for your order. We do not store your card, UPI or bank details on our own servers.
• Courier and logistics partners — to deliver your order to you.

We do not sell your personal information to anyone.

Your data is stored on Shopify's infrastructure and protected using industry-standard security measures, including encryption in transit (HTTPS) for this entire site. Payment details are handled directly by Razorpay under its own PCI-DSS compliant systems — we never see or store your full card or bank details.

You can ask us to access, correct or delete the personal information we hold about you at any time by writing to us via our Contact page.

We may update this policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

For any privacy-related questions, write to us at [NEEDS INPUT: business email] or via our Contact page.